Privacy Policy
Last updated: January 2025
1. Information We Collect
- Account data: Email address and name when you register
- Chat messages: Your travel questions and AI responses, stored to provide conversation history
- Usage data: Pages visited, features used, and session duration for service improvement
- Device data: Browser type, operating system, and IP address for security and analytics
2. How We Use Your Data
- Provide and improve the AI travel assistant service
- Maintain your conversation history and saved itineraries
- Send service-related notifications (with your consent)
- Detect and prevent fraud or abuse
3. Data Storage
Your data is stored securely using Supabase (PostgreSQL) with encryption at rest and in transit. Servers are located in the United States. We retain your data for as long as your account is active, or up to 2 years after your last login.
4. Data Sharing
- AI providers (MiniMax, Qwen): Your chat messages are sent to generate responses
- Analytics services (Sentry): Anonymized error and performance data
- Legal authorities: When required by law
5. Your Rights (GDPR)
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Delete your account and associated data
- Portability: Export your data in JSON format
- Objection: Opt out of non-essential data processing
6. Contact
For privacy requests or questions, contact us at: privacy@travelerlocal.ai
7. Data Deletion
To request deletion of your account and all associated data, email privacy@travelerlocal.ai with subject "Data Deletion Request". We will process your request within 30 days. You can also delete your account directly from the Profile page in the app.